User Profile Verification Procedure
IMPORTANT! Before submitting your verification documents, make sure that they meet the quality requirements listed below. Poor quality documents will be rejected by our compliance department and the verification of your account will be delayed.
If you are an INDIVIDUAL, you can satisfy the verification requirements by providing an identification document and a proof of address document.
Proof of Identity
You can submit ONE of the following documents:
- A copy of your national ID (both front and back)
- A copy of your passport (including the page showing your signature)
Please ensure that your copies are HIGH RESOLUTION and show the following details:
- Your FIRST and LAST names
- ID/Passport number
- Date of issue
- Expiry date
- Address
Proof of address
You can submit ONE of the following documents:
- A utility bill (gas, electricity, water, landline phone)
- A copy of your bank/card statement
Please ensure that your copies are HIGH RESOLUTION, legible and show all four corners of the document.