First Pacific Limited
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Our values

Transparency

Being open with our clients and listening to their concerns makes us one of the most transparent Forex brokers in the market. We aim to provide the industry’s best customer service where feedback is turned into tangible results.

Technology and research

At First Pacific Ltd. we are constantly looking to “sharpen the saw” – research and development is one of our biggest operations as we aim to expand our product offering to clients. The Forex industry is expanding at an ever increasing rate and our goal is to stay ahead of the curve, and the competition.

Trading environment

Our clients must feel as comfortable as possible when tackling the Forex market. The goal here then is to provide an environment that both respects the trader, by furnishing our account with some of the most competitive trading conditions on the market, and coupling that with rapid market execution to give our traders everything they need, and all in one place.

FAQ

Welcome to our Help Centre.

Our Help Centre was designed with our clients in mind. We have assembled in one place a list of the most frequently asked questions and also some useful guides on how to perform simple tasks on our website, or on your MetaTrader platform.

Popular Questions

Deposits & Withdrawals

  • How long does it take to process a withdrawal?
  • I have deposited more than was credited to my account, why is that?

More questions

Accounts

  • What documents are required to open a live account?
  • Does a Demo account have an expiration period?
  • Can I open multiple demo/live accounts?
  • Do you offer Islamic accounts?

More questions

About Us

  • Are your clients’ funds held in segregated accounts?
  • Security of funds
  • Managing risks
  • Do you permit the use of Expert Advisors (EAs)?

More questions

MetaTrader Platform

  • What is MetaTrader GMT offset?
  • I get the “invalid account” error message when I try to log into MetaTrader4?

More questions

Trading conditions

  • What are your trading hours and rollover times?
  • Can I lose more money than I deposit with you?
  • Trading at market open/close and leaving positions open over the weekend.
  • Am I limited to a specific number of trades?

More questions

Execution Rules Specifications

  • Minimum tradable lot size
  • Leverage/Margin
  • What are Rollover/Swap charges

More questions

 

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